I am a change management expert who has gained my experience within the utilities industry.
My main passion is operational efficiency. Whether it is managing an IT change that leads to enhanced operational systems, stripping out ‘waste’ from the end user processes, or even using cutting edge software to fully automate them, I firmly believe an efficient business is a successful one.
Over the past 2 years, my focus has been around the robotic process automation of operational processes. Whether it is identifying the candidates, or developing and embedding automated solutions. I have seen first hand the speed at which an automated solution can be identified, built, tested and embedded, not to mention the financial savings they can make to the business.
Outside of work, if I am not being entertained by my 2 beautiful children, you can find me relaxing at the side of a lake trying to catch fish.