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Fourth Generation Back Office Transformation

The next generation of Back Office process improvement has now arrived, in the form of proven technology that automates any rules-based… Read more


You, Robot?

Our series looking at ‘Post-Human BPO’ and the robotic revolution begins with an exploration of the impact automation technology is… Read more

Nelson Hall

The Deal Doctor: The Robots Are Coming!

“What does robotic automation mean for outsourcing?” Of late there has been much chatter about robots in outsourcing. And let’s… Read more